Buyer Protection
Refund Policy
We stand behind every eBook we sell. If you're not completely satisfied, we'll make it right — no hassle, no fine print.
🛡️ Our 7-Day Guarantee
At DriveAuthority, we want you to feel confident in every purchase. That's why we offer a full 7-day money-back guarantee on all eBook purchases — no questions asked. If you're not satisfied for any reason, we'll refund you completely.
✅ What's Covered
- All digital eBook downloads purchased on DriveAuthority
- Refund requests submitted within 7 days of the original purchase date
- Purchases made through any supported payment method (credit card, PayPal, etc.)
- Orders placed by mistake or duplicated accidently
📋 How to Request a Refund
Requesting a refund takes less than 2 minutes. Just follow these steps:
- Email us at [email protected] with the subject line "Refund Request."
- Include your order number (found in your purchase confirmation email) and the email address used at checkout.
- Briefly describe why you're requesting a refund (optional but helpful for us to improve).
- Our team will review your request and reply within 1–2 business days.
- Once approved, the refund is credited back to your original payment method within 5–7 business days.
❌ What's Not Covered
- Refund requests submitted more than 7 days after the purchase date
- Products purchased at a third-party store (not DriveAuthority.com)
- Requests without a valid order number or proof of purchase
💳 Refund Processing Time
Once your refund is approved, here's what to expect:
- Credit / Debit Card: 5–7 business days to appear on your statement
- PayPal: 3–5 business days
- Bank Transfer: 7–10 business days depending on your bank
You'll receive an email confirmation as soon as the refund is processed on our end.
📬 Still Have Questions?
Our support team is here to help. Contact us at [email protected] and we'll get back to you within 24 hours on business days.
Last updated: June 2026